{"id":3968,"date":"2025-04-14T15:22:35","date_gmt":"2025-04-14T22:22:35","guid":{"rendered":"https:\/\/valleyviewcasino.com\/?page_id=3968"},"modified":"2025-09-04T18:30:51","modified_gmt":"2025-09-05T01:30:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/valleyviewcasino.com\/about\/faq\/","title":{"rendered":"Casino FAQs"},"content":{"rendered":"\t\t
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Casino FAQs<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Have a question?<\/p>

Here are answers to some commonly asked questions about Valley View Casino & Hotel for your convenience.<\/p>

For more information, please contact us at our toll-free number at 866-VIEW-WIN<\/a> (843-9946) or at 760-291-5500<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Should I always play max bet? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Playing Max Bet increases the possibilities of you winning a substantial amount of money from our Certified Loose\u00a0slots<\/a>. We here at Valley View Casino want your experience to be a pleasant and enjoyable one. Players must remember to always remain within their playing budget.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What is MOREPLAY\u00ae and how do I get it? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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MOREPLAY\u00ae<\/a>\u00a0is free\u00a0slot<\/a>\u00a0play that is given to Valley View Casino\u2019s\u00a0Players Club<\/a> cardholders. MOREPLAY\u00ae is offered in our monthly newsletters, at Valley View Casino promotions<\/a>\u00a0and drawings and many other ways. MOREPLAY\u00ae may have certain qualifying criteria.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can you earn points for table play? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Guests can earn points through\u00a0table game<\/a>\u00a0play and\u00a0slot<\/a>\u00a0play.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What can I use my points for? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Points may be redeemed for many different items. You can use your points toward the purchase of a buffet at our award-winning Buffet<\/a>, the purchase of Valley View Casino logo wear and as OVERTIME PLAY\u00ae.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What is the Players Club for? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The\u00a0Players Club<\/a>\u00a0at Valley View Casino is used to assist guests in order to enhance the player\u2019s experience by issuing Players Club cards, answering player questions and explaining the benefits of being a Players Club cardholder.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Where do I sign up for a Players Club Card? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You can obtain your Players Club card at the Players Club<\/a> or by talking to any team member<\/a> of Valley View Casino. Valid government photo identification is required when signing up and performing any transactions. Stop on by and sign up for a Players Club card, and enjoy all the benefits of being a cardholder.<\/p>

All guests 21 and over are invited to enjoy our casino, restaurants, hotel and exciting Players Club offer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How much does a Players Club Card cost? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The Valley View Casino Players Club<\/a> card is absolutely FREE! Plus, when you sign up, you will receive over $200 in free instant offers!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Are there any other benefits to being a Players Club Cardholder? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Our Player Development department has been instituted to help ensure that qualifying guests are given a personal experience and added bonuses of exclusive invitations to special\u00a0events<\/a>,\u00a0dinners<\/a>, concerts and more.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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If I use the Players Club Card, does the slot machine know who I am? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Using the\u00a0Players Club<\/a>\u00a0card is a benefit allowing Valley View Casino to track your play. Valley View Casino tracks your play in order to benefit you for your time playing here. Benefits include invitations to members-only\u00a0events<\/a>, tournaments and more. The Players Club card in no way affects the outcome and payout of your favorite\u00a0slot<\/a> machine. So, use your card every time you play and enjoy the benefits of being a Valley View Casino Players Club cardholder.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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If I lose something, who do I contact? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Please see any\u00a0team member<\/a>\u00a0for assistance in locating your missing items.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is parking free? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Parking is free of charge for all guests. Guests are welcome to park in our spacious, covered parking garage connected to the casino.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do you have EV charging available? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes. We offer free<\/strong> EV charging in our guest parking garage.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Additional questions <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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If you have any additional questions, please contact the Valley View Casino\u00a0Players Club<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Casino FAQs Have a question? Here are answers to some commonly asked questions about Valley View Casino & Hotel for your convenience. For more information, please contact us at our […]<\/p>\n","protected":false},"author":2,"featured_media":3780,"parent":240,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-3968","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/valleyviewcasino.com\/wp-json\/wp\/v2\/pages\/3968","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/valleyviewcasino.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/valleyviewcasino.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/valleyviewcasino.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/valleyviewcasino.com\/wp-json\/wp\/v2\/comments?post=3968"}],"version-history":[{"count":73,"href":"https:\/\/valleyviewcasino.com\/wp-json\/wp\/v2\/pages\/3968\/revisions"}],"predecessor-version":[{"id":10189,"href":"https:\/\/valleyviewcasino.com\/wp-json\/wp\/v2\/pages\/3968\/revisions\/10189"}],"up":[{"embeddable":true,"href":"https:\/\/valleyviewcasino.com\/wp-json\/wp\/v2\/pages\/240"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/valleyviewcasino.com\/wp-json\/wp\/v2\/media\/3780"}],"wp:attachment":[{"href":"https:\/\/valleyviewcasino.com\/wp-json\/wp\/v2\/media?parent=3968"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}